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Employment Type – Permanent, Part Time (minimum 15 hours)
Competitive Salary + Penalties | Discounts on RACV products and resorts
Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Noosa Resort in the Sunshine State, close to pristine beaches, quaint villages, and breathtaking hinterland, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
An exciting opportunity has arisen for a Night Auditor to join our front office team. You will be responsible for overseeing the efficient operations of the resort during the overnight shift (10pm-6am), checking in late arrivals, ensuring a seamless guest experience, handling daily financial transactions, end-of-day reporting, managing issues or emergencies, and delivering high standards of customer service.
This could be just the right role for you?
Reporting to the Assistant Front Office Manager, your key responsibilities include:
* Overseeing the night audit process, ensuring accuracy of end-of-day procedures, revenue, transactions, payments, security, and reporting
* Facilitating guest check-ins & check-outs and providing information about accommodation, rates, and amenities
* Monitoring, addressing, and resolving overnight operational or guest issues and emergencies
* Communicating effectively with other departments to meet guest needs
* Conducting audits, identifying improvements, and implementing changes
This is a permanent, part-time position, working Wednesdays and Thursdays from 10:00 pm to 6:00 am. Additional daytime shifts may be available if desired.
What you'll need to be successful
* Previous night auditor experience & knowledge in a front office 4-5 star hotel/resort environment
* PMS experience, Opera preferred, and proficiency in MS Office applications
* Understanding of financial processes, information, and data
* High attention to detail, excellent administration, and organizational skills
* Hold or ability to obtain a Qld Working with Children Check Blue Card
* Excellent communication skills and ability to work well in a team environment
We are Offering
* Permanent Part-time | Overnight shifts 10pm - 6am
* Competitive salary + penalties for evenings, weekends & public holidays
* Generous employee benefits & discounts on RACV products & resorts
* Employee of the month awards & recognition
* Training, development, and career progression opportunities
* Uniform and onsite parking
The RACV difference
Be part of a team that cares. Support your ambitions and build a rewarding career with RACV.
Applicants must provide evidence of their eligibility to work in Australia and consent to a criminal record check. They must also provide evidence of a current Working With Children Check or willingness to obtain one. Additionally, applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis and specify any reasonable adjustments needed.
At RACV, we value diversity and inclusion as key to our success. We welcome and support all applicants. Please inform us if you require any reasonable adjustments during the recruitment process or in the role.
Submit your CV via the link below.
How to apply:
* Click Apply Now and log in to your Candidate Profile
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* If you have not registered before:
o Click Create an account to apply; or
o Click Apply Now to create your profile as part of your application
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