We’re looking for an organised and proactive Membership Engagement Assistant to support our growing member community. This role is responsible for maintaining membership data, supporting communications, assisting with events, and contributing to member engagement, recruitment, and retention.
You’ll gain broad exposure across the organisation and work closely within a small, collaborative team - ideal for a recent graduate or early-career professional.
Key Responsibilities
* Maintain and update membership data and ensure accuracy.
* Respond to member enquiries and act as a key point of contact.
* Support membership renewals, onboarding, and recruitment activities.
* Assist with member communications (newsletters, social media, website).
* Contribute to member engagement initiatives and events.
* Track engagement and support reporting to leadership.
* Provide general administrative and team support.
What we’re looking for
* Recent graduate or currently studying in Business, Marketing, IT/Database Management or related field.
* Interest in research, innovation or industry collaboration.
* Experience with Microsoft Office and CRM/database systems.
* Exposure to tools like Canva, Mailchimp or similar.
* Strong communication and customer service skills.
* Experience in a membership organisation, events, or administration role.
* Strong attention to detail, accuracy and organisation skills.
* Proactive attitude and willingness to learn.
Why Join Us?
* Flexible casual role, up to 30 hours per week (minimum of 15 hours per week).
* Modern office in Canberra City, with great team office culture.
* Gain hands-on experience across marketing, communications, events, and member engagement.
* Work in a supportive, values-driven team that prioritises learning and development.
* Make a real impact in shaping the future of industry-research collaboration in Australia.
Click Apply Now and submit your CV along with a brief cover letter detailing how your career goals align to the role and our organisation.