Ticketing Services Coordinator
Location: Tamworth, New South Wales. Full-time.
THE OPPORTUNITY
* Manage end-to-end ticketing operations across venues and events
* Schedule, supervise and support ticketing staff & casual employees
* Ensure delivery of exceptional customer service
To be successful in this role you will need
* Degree qualification in Arts, Communications, Business, Marketing or a related field OR 5-7 years relevant industry experience
* Current drivers licence
* Valid Working with Children Check (WWCC)
* Experience using ticketing systems – including web-based platforms & backend sales tools
* Proven experience supervising staff and leading teams
* Strong time management
* Knowledge of LPA Ticketing Code of Practice
Additional responsibilities
* Oversight of ticketing systems, equipment & procedures
* Using specialised software to manage ticketing system
* To build and maintain event configurations within ticketing platforms
* Monitor ticket sales, prepare reports and undertake data analysis
* Perform financial reconciliations and ensure accuracy of transactions
* Collaborate with promoters, presenters and internal stakeholders
* Implement and maintain operational, administrative and financial processes
INTERESTED? WE LOOK FORWARD TO MEETING YOU!
For a confidential discussion, please contact Roz Pappalardo, Manager Entertainment Venues.
Salary Range
Grade 14 - $84,273.61 - $91,192.49 per annum plus 12% superannuation, for a 35 hour work week. Salary may be negotiated based on skills, experience and your value to our organisation.
Flexible working arrangements will be considered by mutual agreement and according to operational requirements.
Shortlisted applicants will be required to undertake a pre-employment medical screening including alcohol & other drugs testing.
Application Deadline
11:59 pm Friday 10 April 2026.
Why is it 'worth' working at Tamworth Regional Council?
* For your LIFESTYLE: More time in your day with flexibility for your passions, family or play! It's Worth It - Lifestyle
* For our COMMUNITY: Help create Tamworth tomorrow, leave your mark on our city. It's Worth It - Community
* For your CAREER: Boost your career, the sky is the limit. It's Worth It - Career
* For BELONGING: Join a family that values team spirit and genuinely cares about your wellbeing. It's Worth It - Belonging
Our values guide our culture, shape how we work, and define what we stand for as an organisation – watch now to discover if you're aligned with what drives us.
About Our Region
Tamworth Regional Council proudly sits on Kamilaroi Country, the traditional lands of the Gomeroi people, with a large diverse workplace culture with over 650 employees who are proud to service our community.
The Tamworth region is home to over 60,000 people and is a thriving economic and cultural hub in the North West of NSW. Our recently adopted plan for the future of the region, 'Blueprint 100', drives strategic vision for growth as a region, as we plan for how the city and the region will sustainably accommodate a population of 100,000 people.
Our people strive to build a great organisational culture fostering our shared values of Teamwork, Equity, Accountability, Customer Orientation and Health and Safety whilst embracing the drive for excellence, innovation and respect.
Our Commitment to Equality and Child Safety
Tamworth Regional Council is an Equal Employment Opportunity Employer committed to supporting a diverse, respectful, safe and inclusive workplace. We encourage applications from all backgrounds and ages including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities and other diversity groups. If you require additional support or any reasonable adjustments during the recruitment process, please let us know during the application process.
Tamworth Regional Council is committed to promoting the care, protection and safeguarding of children. Applicants should be aware that where relevant, Council may carry out working with children, police records and referee checks to ensure that we are recruiting the right people. To learn more about our Commitment to Child Safety Statement and our screening processes, click the link below.
https://shorturl.at/npAF6
This position has been identified as 'child related employment' under the Commission for Children and Young People Act 1998. Relevant Working With Children Checks and criminal record checks will be conducted to ensure the suitability of recommended applicants. It is an offence under the Commission for Children and Young People Act 1998 for a prohibited person to be employed in this position. A prohibited person is someone who has been convicted of a serious sex offence. Incumbents to this position will be required to make a disclosure as to whether they are or are not a prohibited person.
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