**Job no**: 536703
**Work type**: Casual, Fixed Term Contract, Full time, Part time, Temp
**Location**: Melbourne
**Categories**: Administration & Office Support, Human Resources, Information Technology, Accounting and Finance, CEO & Senior Management, Education and Training, Marketing & Communications
**_ISS IS A PLACE TO BE YOU_**
With over 485,000 employees throughout 46 countries ISS is a company of belonging.
Our team is growing and we are currently seeking an inspiring individual to join us in the position of **Head of Employee Experience**at our ISS** Melbourne** Head Office, employed on a **Full Time**basis. Reporting to the Director of People and Culture, this position will play an integral role on the Pacific People and Culture Leadership Team.
**The Position**:
**Employee Engagement**
- Act as a champion for company culture and values, ensuring they are embedded across all employee programs
- Design and implement initiatives to boost employee engagement, belonging, and equity, with measurable outcomes.
- Map and enhance employee touchpoints, from onboarding to exit, ensuring a cohesive and inclusive experience.
- Drive a consistent employee experience across the ISS corporate offices
- Create targeted strategies to address areas with low engagement scores, ensuring alignment with the broader Employee Value Proposition
- Ensure D&I initiatives and strategy are effectively communicated and accessible to frontline staff, providing tailored support and engagement opportunities
- Partner with D&I Employee Resource Groups (ERGs) to enhance their D&I strategy and initiatives and ensure alignment with organizational goals.
- Internal Communication Strategy: Lead efforts to ensure consistent and engaging communication of company updates, policies, and events (in conjunction with MarComms Team)
- Provide support to country P&C and communications teams in executing local engagement campaign.
**Employee Recognition**
- Review our Employee Recognition Program and Systems, ensuring the program reflects diverse perspectives.
- Enhance systems to celebrate contributions and achievements, ensuring the program reflects diverse perspectives.
- Create a program to celebrate tenure and career achievements in meaningful and personalized ways.
**Data Analytics**
- Analyze engagement metrics and feedback to continuously improve the effectiveness of engagement campaigns and recognition programs
- Review, analyse, and present survey results and help transform findings into actions on various organisational levels
- Design and implement initiatives to boost employee engagement, belonging, and equity, with measurable outcomes
**Onboarding and Offboarding**
Onboarding Redesign: Develop an engaging and inclusive onboarding process to create a positive first impression for new hires
**Technology and Transformation**
Manage technology that enhances the employee experience, such as platforms for engagement, learning, or feedback.
**Our Benefits**:
- Join a Global Organisation on a growth trajectory
- Flexible work arrangements
- Ongoing learning and development opportunities
- Positive company culture
- A place to be YOU - Be who you are Be what you want Be part of something bigger
**Minimum Criteria**:
- Excellent communication and relationship-building skills
- Ability to collaborate and build strong partnerships across teams and functions.
- Demonstrated commitment to fostering a diverse, equitable, and inclusive workplace.
- Proven experience in creating and driving engagement and recognition campaigns in a digital, global context
- Proficiency in establishing feedback loops and analyzing engagement metrics.
- Up-to-date knowledge of industry trends and best practices in employee engagement and recognition.
- Inspirational, confident, and enthusiastic about frontline engagement.
- Familiarity with employee engagement platforms, HR technologies, and D&I frameworks.
- Demonstrate strong leadership, ability to drive culture, and communication skills to deliver on the P&C purpose
**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**
**Advertised**: 25 Apr 2025 AUS Eastern Standard Time
**Applications close**: