At KONE, you'll find innovation that goes somewhere
We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.
Our work will take you in different directions.
We're looking for a Senior Field Service Managerto join our service team in Melbourne, Victoria. In this position, you will supervise and co-ordinate the activities of field technicians in our service team, using your ability to manage people and resources, engage proactively with customers and motivate your team.
What will you be doing?
* Planning and delivering repair/maintenance works
* Monitoring material inventory control and technician rostering
* Managing performance and skill development of the team including shift and escalator crews
* Spending time out in the field developing business relationships
* Develop and maintain customer satisfaction
Are you the one?
* Experience from construction, facilities management or vertical transport industries
* Proven success in coordinating multiple tasks across multiple teams
* Strong commitment to safety in the workplace
* Ability to interact with customers and ensure positive impact
* High emotional intelligence
What do we offer?
* Enjoy career progression opportunities within a global organisation
* Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work
* Employee discount scheme saving $$ on cost of everyday living items
* Novated Leasing, ability to purchase leave, extra super and a car space
* Grow with comprehensive learning and development programs covering a wide range of professional skills
A job at KONE is the start of an experience like no other. You'll find a bunch of passionate "lifties", and maybe even become one yourself
Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.