Hawthorn Vet is looking for a full-time Practice Manager to join our collaborative and passionate team!
About Us:
At Hawthorn Vet, we pride ourselves on providing exceptional care to pets and their owners. Our passionate team of veterinary professionals is dedicated to ensuring the health, well-being, and happiness of our patients. As we continue to grow, we are looking for a Practice Manager who shares our commitment to excellence and client service.
Position Overview:
The Practice Manager will play a crucial role in overseeing the day-to-day operations of the clinic, ensuring smooth processes, high-quality patient care, and exceptional client service. This is an exciting opportunity for a motivated and experienced individual to join our dynamic team and help shape the future of our practice.
Key Responsibilities:
* Manage the daily operations of the veterinary practice, including staff supervision, scheduling, and resource management.
* Ensure the clinic meets all regulatory and compliance standards.
* Oversee financial management, including budgeting, invoicing, and maintaining accurate records.
* Lead and support a team of nurses and administrative staff.
* Foster a positive work environment that encourages professional development and teamwork.
* Develop and implement policies to improve patient care and customer service.
* Handle client communications, ensuring a high standard of care and service.
* Monitor and improve operational efficiency, implementing systems for smooth workflow.
* Assist with marketing efforts to attract new clients and maintain strong relationships with existing clients.
About You:
* Previous experience in a management role within a veterinary practice or related field.
* Cert IV Vet Nurse with relevant industry experience
* Strong leadership and interpersonal skills, with the ability to manage a diverse team.
* Excellent organizational and time-management skills.
* Strong financial acumen and experience with budgeting and resource allocation.
* Passion for animal care and client service.
* Proficiency in veterinary practice management software such as RXWorks is advantageous
* Ability to problem-solve and make decisions under pressure.
* Strong communication skills, both written and verbal.
What We Offer:
* A competitive salary, commensurate with experience.
* Opportunities for professional development and ongoing training.
* A supportive and friendly team environment.
* Work-life balance with flexible hours.
* Employee discounts for veterinary services and products.
How to Apply:
If you are an experienced Practice Manager looking for a rewarding opportunity in a progressive, compassionate clinic, we would love to hear from you!
Please send your resume and a cover letter detailing your experience and why you are the perfect fit for the role to