Overview
Job description – Hermès is a family-owned French house with a long history of craftsmanship and exclusivity.
Hermès asserts its uniqueness by combining creative freedom with a constant quest for the finest materials and by offering challenging and meaningful roles consistent with the values of craftsmanship that guide the house.
The Opportunity
As a Sales Associate, you will join a dynamic, progressive and highly experienced sales team, available to work within a 7-day roster including weekends.
This role will assist the team in all aspects of the Hermès Sydney Boutique within Hermès standards of image and services worldwide.
The successful candidate will assist in maintaining the store environment, customer experience and will be involved in boutique related activities. The candidate will have a proven sales record, excellent organisation skills, be responsible for driving sales activities and an ambassador of exceptional client service in the boutique.
About You
Previous customer service experience is preferred with a high standard of presentation, interpersonal skills and grooming. You will be a team player and embody the values of the Hermès House. You will possess strong communication skills. You will be able to quickly adapt to an ever-evolving, rapid moving retail environment whilst maintaining professionalism and ensuring the delivery of exceptional client service to our clientele. You will be passionate about our creations whilst also sensitive to the craft and identity of our Maison.
This is a fantastic opportunity to join a dedicated, well-rounded team within the Hermès Maison.
Responsibilities
* Assist in all aspects of the Hermès Sydney Boutique in line with Hermès standards of image and service.
* Maintain store environment and customer experience; participate in boutique-related activities.
* Drive sales activities and act as an ambassador of exceptional client service.
Qualifications
* Previous customer service experience preferred.
* High standard of presentation, interpersonal skills and grooming.
* Team player with strong communication skills.
* Ability to adapt quickly to a fast-moving retail environment while maintaining professionalism and delivering exceptional client service.
* Passion for Hermès creations and sensitivity to the craft and identity of the Maison.
About Hermès
A creator, artisan and seller of objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. The company pursues permanent entrepreneurial spirit and high standards, promoting freedom and autonomy while respecting people and resources. Hermès has a global presence with collections presented in over 300 stores worldwide.
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