Our client is a specialized business with a core focus on providing premium short-term rentals across Sydney. Offering top-quality, luxury properties ranging from beachfront holiday houses to high-end apartments in the Premier Lower North Shore and Northern Beaches, this is an agency with first-class marketing and a professional and hardworking team. If you are looking for a new challenge, this role is all about delivering world-class service to clients across a varied and exclusive portfolio.
**The Role**:
- Supporting a fantastic Director with their portfolio
- Delivering world-class guest experience from arrival to departure (and beyond)
- Building strong relationships with clients
- Issuing Keys
- Conducting regular routines & guest experience reviews of properties
- Managing Key Register and coordinating key exchanges with guests, housekeeping team, trades, and owners.
- Ad hoc duties
- Excellent time management & relationship building kills
- Have a creative flair - we want someone who can write content for their properties
- Car & Drivers License
- Experience in customer service
- The ability to "think on your feet"
- High attention to detail & strong communication skills
- Hold a Certificate of Registration
**The Benefits**:
- Monday to Friday position - no weekend work
- Fantastic salary + bonus structure
- Work with Sydney's most exclusive short-term rentals
- Amazing Team - Supportive Director & leadership in place
- This is an office with great energy
- Full Support & Training provided
- Career progression guaranteed
- Amazing team with regular social events
**To Apply**:
- Not looking yourself but know someone right for this role? We offer a $250 referral voucher for any successfully placed referral - ask me how_