Monday - Friday, 8am-4pm with some flexibility
- $58-$65k + Super depending on experience
- Great growth & development opportunities
We are excited to be working with a reputable, growing telecommunications company who are known for their
**excellent customer service**. Located in Brisbane's beautiful
**Fortitude Valley**, you will be working in a dedicated, tenured & inclusive work culture.
We are on the lookout for
**2 Inbound Customer Service Consultants** to be the first point of contact for mobile & NBN inquiries for customers across Australia.
These are
**stable, full-time, permanent positions** where you will be working 38 hours per week with some flexibility on how you complete these hours - A normal working week is Monday - Friday, 8am - 4pm to allow for daylight savings.
We are offering a competitive salary bracket of
**$58-$65k + Super** depending on experience.
**What we are looking for**:
- Experience within a contact centre is ideal but not a must
- Not just experience within customer service but a passion for it
- A positive attitude & ability to adapt while speaking to a diverse range of customers
- Excellent communication skills both written & verbal
- A desire to grow & develop within a supportive & tenured team
**What the role entails**:
- Handling all inbound enquiries relating to basic technical support & troubleshooting
- Managing a busy inbox & follow up on escalations
- Providing excellent customer service all day, every day
- Data entry & general administration
Quick, we are interviewing NOW so if you're ticking all the boxes for this role
**APPLY NOW**. If you would like more information or for a confidential discussion contact
**Ella Kirkpatrick **on 0498 134 107 - SMAART Recruitment.
** Only shortlisted individuals will be contacted