About Us
G'day Group comprises leading Australian tourism brands including Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2,000 people Australia-wide, G'day Group operates the largest park network in the country, delivering exceptional holiday experiences to guests across Australia.
Discovery Parks – Rottnest Island features 83 luxury eco-tents across several service levels, a resort-style pool, and Pinky's Restaurant offering indoor and outdoor dining with spectacular coastal views.
As a Porter / Resort All-Rounder, you'll play an important role in ensuring guests enjoy a seamless and memorable stay from arrival through to departure.
This hands-on position suits someone who enjoys variety, guest interaction, and working across multiple areas of park operations. While your primary responsibility will be guest transfers and porter services, you'll also support operational teams across the property when required.
No two days are the same — you'll be part of a collaborative team ensuring the resort operates smoothly across all departments.
Accommodation available on-site.
Key Responsibilities
Responsibilities include, but are not limited to:
* Transfer of guest luggage between ferry arrivals and accommodation
* Guest transfers between airport and property
* Delivering exceptional guest service and local knowledge
* Supporting housekeeping and maintenance teams during busy periods
* Upkeep and presentation of park grounds and gardens
* General maintenance tasks across park assets and facilities
* Cleaning and maintaining communal areas including BBQs and amenities
* Assisting with daily park operational requirements as needed
* Ensuring compliance with safety, operational and brand standards
Skills & Experience
* Previous experience in a porter, grounds, maintenance or hospitality all-rounder role
* Current valid driver's licence (manual driving essential)
* Ability to safely operate powered hand tools and equipment
* Physically fit with ability to perform manual handling tasks
* Positive, proactive and team-focused attitude
* Strong communication and guest service skills
* Flexibility to work across departments and a 7-day roster
* Sound WHS awareness and safe manual handling practices
* Pool maintenance experience (advantageous but not essential)
Benefits to You
* Ferry ticket assistance
* On‐site accommodation available
* Discounted stays at over 300 G'day Group holiday parks nationally
* Discounts with G'day Rewards partners
* Service recognition awards
* Employee Assistance Program
* Career progression and internal promotion opportunities
Before receiving a job offer, candidates must consent to a Federal Police Clearance. A valid Working With Children Check may also be required.
This role involves physical tasks including lifting (up to 20kg), kneeling, squatting, and working with equipment, machinery and cleaning chemicals.
G'day Group acknowledges the growing importance of Environmental, Social and Governance (ESG) responsibility. Our evolving five-year ESG strategy supports safe, inclusive workplaces, sustainable operations, and meaningful community contribution.
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