Multiple Full-time Ongoing positions available across VIC locations; Broadmeadows, Footscray, Cranbourne and EppingResearch, create, maintain and drive industry specific relationships with Employers, Hosts and Registered Training Organisations as well as employer groups, to create sustainable employment & training opportunities for AMES Australia clientsAnnual salary is $100,900 + 12% superOther benefits include :Regular performance feedback and performance review processSupportive environment and caring work culture with work / life balanceCultural DiversitySalary packaging (Full FBT employer) including : superannuation, Novated Leases, laptops, mobile phones, professionaldevelopment, subscriptions and memberships, and briefcasesEmployee Assistance Program (EAP)Annual Leave Loading of 17.5%Flare Employee Discounts ProgramFlexible Working Arrangements whereit meets operational requirementsAbout the roleThis Service Delivery Manager will provide labour market information to AMES Australia employees (including work for the dole) to ensure growth in employment opportunities through referrals, placements and outcomes as well as setting best practice in employer relationship management.
This role has a strong focus on KPIs and Performance.To be considered for this role, you will be able to demonstrate the following key selection criteria :Minimum of a Diploma in Commerce, Arts, Business, Social Sciences or related field; and / orMinimum 3 - 5 years' industry business experienceDemonstrated ability to develop high performing teams, coach, mentor and manage employees as well as operate as an effective team memberDemonstrated local labour market and industry knowledge and experience as well as a demonstrated knowledge of labour market trendsProven track record of achieving results and KPIsExcellent interpersonal and communication skills (both written and verbal), including the ability to build and maintain relationships with stakeholders as well as negotiate and resolve conflictStrong analytical and interpretation skills (with a focus on attention to detail), in order to provide accurate advice in accordance with contractual requirementsIntermediate Microsoft Office skills, including the ability to upload and format online information and websitesDemonstrated personal integrity and respect for confidential informationHigh level of initiative and ability to work independentlyFlexibility and ability to adapt in a dynamic environmentA current valid Driver's Licence will be required for this roleIt is a mandatory requirement for the position holder to have and maintain a current Working With Children Check (for employment purposes)To apply for these positions please submit :Your current resumeCover letter addressing the key selection criteria outlined aboveApplications for these positions will be accepted up to 6 pm on Sunday, 31 August 2025 however interviews and other selection processes may commence before the closing date.About usAMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act.
Applicants must have the right to work in Australia.
All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).
AMES Australia's Values are : Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human RightsUnlock job insightsSalary match Number of applicants Skills matchCommunity Services & Development 1,001-5,000 employeesWith a network of over 2000 volunteers who work with over 1000 AMES Australia staff who speak over 55 languages, AMES Australia partners with community organisations and volunteers to build awareness and develop strong community support networks.
AMES builds partnerships with universities, TAFEs, migrant resource centres, health, real estate and community organsiations across Melbourne and Victoria to meet each client's individual needs.
AMES works with business to help new refugees and migrants to gain real job skills.
As well as linking employees with employers in need of workers and help local businesses by providing high quality services in areas such as catering and cleaning.Source : this is an extract from the company's own websiteWith a network of over 2000 volunteers who work with over 1000 AMES Australia staff who speak over 55 languages, AMES Australia partners with community organisations and volunteers to build awareness and develop strong community support networks.
AMES builds partnerships with universities, TAFEs, migrant resource centres, health, real estate and community organsiations across Melbourne and Victoria to meet each client's individual needs.
AMES works with business to help new refugees and migrants to gain real job skills.
As well as linking employees with employers in need of workers and help local businesses by providing high quality services in areas such as catering and cleaning.Source : this is an extract from the company's own websiteTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Service Delivery ManagerJ-18808-Ljbffr#J-18808-Ljbffr