Job Summary
We are seeking a highly skilled Research Services Officer to join our team. In this role, you will be responsible for designing and implementing digital tools and workflows that streamline research administration, modernize data systems, and empower researchers with insights that drive impact.
About the Role
* You will sit at the intersection of research, technology, and data, developing and deploying digital solutions that automate and enhance research processes.
* You will support the creation of interactive dashboards and data visualizations that inform research planning and strategic decision-making.
* You will drive the transition from legacy databases to modernized, centralized platforms that improve efficiency and sustainability.
* You will build data pipelines by integrating APIs and external systems into our research infrastructure.
* You will promote data literacy and support best practice in the use of research metrics across the organization.
Key Responsibilities:
* Develop and deploy digital solutions that automate and enhance research processes.
* Support the creation of interactive dashboards and data visualizations.
* Drive the transition from legacy databases to modernized platforms.
* Build data pipelines by integrating APIs and external systems.
* Promote data literacy and best practice in research metrics.
What You'll Bring
* Strong skills in data extraction, analysis, and visualization (Excel, Power BI or similar).
* Hands-on experience with scripting/programming (SQL, Python, R) for data automation and workflow optimization.
* Technical expertise in Linux/Windows environments and databases (Oracle, MariaDB, MS SQL Server).
* Understanding of APIs and system integration for research workflows.
* Strong communication skills to engage with researchers, administrators, and executives.
* Experience with AI-enabled tools or workflows to support research (desirable).
Benefits
* 5 weeks annual leave + leave loading.
* Flexible working arrangements.
* Up to 6 months paid parental leave.
* Salary packaging options.
* Staff study assistance & paid study leave.
* Fitness Passport & health insurance discounts.
* Free Employee Assistance Program (coaching & counselling).
* Ongoing professional development support.