Teeny Tiny Homes | Caboolture, QLDFull-Time | Office-Based | Join a Growing Australian Builder
At Teeny Tiny Homes, we don't just build houses — we create thoughtfully designed tiny and modular homes that people genuinely love living in.
As an award-winning Australian manufacturer on a strong growth journey, we're looking for an Administration & Customer Experience Coordinator who thrives on organisation, enjoys working with people, and takes pride in keeping operations running smoothly behind the scenes.
This is a key role in our business — you'll be trusted, relied on, and genuinely valued.
The Opportunity:
This role sits at the heart of our operation. You'll support customers from first enquiry through to handover, work closely with sales, design, production, and accounts, and help ensure every interaction reflects the quality of our homes and brand.
If you love variety, responsibility, and being "the person who makes things happen," this role will suit you perfectly.
What You'll Be Doing
Customer Experience & Sales Support:
* Manage and screen incoming customer enquiries via email, CRM, and social media
* Welcome walk-in customers, host display tours, and coordinate Zoom appointments
* Coordinate design appointments and final customer inspections
* Prepare and issue quotes, sales agreements, onboarding documents, and refund forms
Administration & Documentation:
* Prepare and collate compliance and build documentation from suppliers
* Maintain CRM systems and spreadsheets tracking leads, sales, production stages, warranties, and customer records
* Manage warranties and liaise with customers and management to resolve issues
* Liaise with customers and their engaged trades to ensure smooth installation and handover
* Provide general administrative support to management and internal teams
Accounts Support:
* Assist the Accounts Manager with invoice processing, accounts emails, data entry, and DEXT uploads for Xero review
* Support accounts receivable by issuing stage-based invoices, variations, and credits
Systems You'll Work With:
Experience is highly regarded, but training is provided for the right person:
* Xero
* DEXT
* Adobe
* Go High Level (CRM) or similar CRM platforms
* Gmail / Google Workspace
About You:
You'll excel in this role if you are:
* Highly organised, detail-focused, and proactive
* Confident communicating with customers, suppliers, and internal teams
* Comfortable managing multiple priorities without dropping the ball
* Tech-savvy and quick to learn new systems
* Professional, friendly, and calm under pressure
Bonus points if you have experience in:
* Residential construction, prefab, or modular housing
* Customer-facing admin or sales support roles
* CRM management or light accounts support
Why Join Teeny Tiny Homes?
* Your work directly impacts real projects — not just paperwork
* Join a supportive, down-to-earth team that values initiative and accountability
* Be part of a growing Australian business investing in its people
* Long-term, stable role with genuine responsibility and variety
* A workplace where your contribution is noticed and appreciated
Ready to Apply?
If you're organized, people-focused, and want to be part of a business doing exciting work, we'd love to hear from you.
Apply via Seek with your resume and a short cover note telling us why you'd be a great fit for Teeny Tiny Homes.