Overview
Data#3 Managed Services team is growing and is looking for an experienced Senior Network Engineer to join our team. This role is based in Brisbane, Queensland, Australia.
Key Responsibilities
Provide customers with value solutions, to meet their needs, within Data#3's delivery capability.
Produce, manage and adhere to documentation e.g. site schematics, change control documents.
Analyse customer environments and make proactive recommendations to improve efficiency, performance and/or reduce costs.
Operate customer environments within the ITIL quality framework including Change, Incident, Problem and Capacity management.
Resolve customer incidents, problems and requests to required service level targets.
Liaise with customers to perform incident analysis and problem resolution management, to required service targets, defining and recommending appropriate technology solutions where no precedent solution is available.
Manage time in a manner to ensure all tasks are completed within agreed SLA and time frames.
Perform datacentre visits for troubleshooting failures, perform upgrades, and fulfil business requirements.
Key Technical Skills
Cisco Switching / Cisco Nexus, Catalyst, IE switches / VLAN / STP / HA & vPC experience
Security / Cisco ISE Authentication experience
Routing / WAN / BGP / OSPF / IPSEC VPN S2S and Remote Access experience
PTP / Cisco WLC & Meraki Wireless Networking experience
IT/OT Networking Experience
Valuable to have skills
Infoblocks or similar DDI/IPAM experience
Starlink
Who is Data#3?
Data#3 is recognised as HRD’s Employer of Choice for the last 10 years and named one of Australia’s Best Workplaces in Technology by Great Place To Work in 2024. The company culture is built on five core values: Honesty, Excellence, Agility, Respect, and Teamwork (HEART). These values guide how Data#3 works with its people and customers.
Data#3 values diversity, equity, and inclusion and is committed to a culture where everyone feels welcome, respected, and valued—and encourages your application.
Data#3 will request, as part of the recruitment process, reference checks, police checks, and verification of your right to work in Australia.
Reference: KISH
Seniority level
Mid-Senior level
Employment type
Full time
Job function
Information Technology
Industries
IT Services and IT Consulting
J-18808-Ljbffr
📌 Senior Network Engineer
🏢 Data#3
📍 Brisbane