Job Title: Guest Service Agent: Warm Front Desk
We are seeking a skilled Guest Services Representative to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide exceptional customer service in a fast-paced environment.
Job Description:
The successful candidate will be responsible for welcoming guests, managing check-ins, and addressing inquiries in a friendly and professional manner. They will work closely with other departments to ensure seamless operations and exceed guest expectations.
Key Skills and Qualifications:
* A strong background in hospitality or related field;
* Excellent communication and problem-solving skills;
* A proactive attitude towards meeting guest needs;
The selected individual should also have flexibility regarding work hours including weekends holidays.
The role requires candidates who can effectively collaborate as part of an efficient cohesive hotel unit providing top-notch services beyond mere job responsibilities under unique situations.