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Service team director

Gladstone
beBeeCustomer
Posted: 6 October
Offer description

Leading a team means delivering exceptional customer experiences every day. As a Service Leader, you will be responsible for fostering growth and career development in permanent opportunities offering stability and career pathways.

* Ensure timely order fulfilment processes to meet SLAs
* Lead a team including rostering, leave, succession, training, development and recruitment
* Create respectful relationships with the community served
* Manage customer compliments and complaints

You will work with agility and adaptability to change as we continue on our transformational journey using data insights to drive decision making.

* Creative problem-solving with strong planning capability and ability to embed structured processes and routine
* Availability to work flexible hours across 7 days of the week

We value flexibility and consider part-time or job-share options to meet your work-life commitments. We believe diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow.

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