About Our Client
Michael Page Technology is excited to be partnering with a leader within the Infrastructure sector to recruit a newly created senior management position - Senior Manager, Operational Integration.
Job Description
The Senior Manager, Operational Integration will be responsible for:
* Developing and implementing processes to manage resource demand
* Defining and leading systems and consistent processes that ensure contracted support services are delivered to contracted SLA/KPI's and performance requirements
* Leading, defining and implementing improvements in the way in which operational systems are managed, maintained and supported
* Leading and delivering improvements to cyber security capability
* Building and leading ongoing stakeholder relationships
* Providing strategic input, planning and leadership
* Leading high performing teams of technical and engineering experts ensuring systems are available, maintained and supported
The Successful Applicant
As the successful applicant you will ideally possess:
* 10-15 years experience within the Infrastructure sector - Water, Oil & Gas, Energy, Rail, Mining or Ports
* Experience in a similar Senior Manager Operational Integration position
* Experience managing high performing teams within an Operational environment
* Excellent analytical, conceptual, technical and problem solving skills
* Exceptional planning, organisational, written, verbal and presentation skills
* Service and support contract management experience
* Knowledge and fluency within ITIL and Engineering Change processes