Role: Member Services Manager
Employment Basis: Permanent full-time
Salary Range:Band: 7 - $129,302 to $136,088 + superannuation
About the role
We're looking to secure a Member Service Manager, for this newly created role. You'll be leading the design, development, and continuous improvement of the member corporate support services, ensuring they are responsive, future focused, and aligned with the Parliament's long-term objectives, whilst providing strategic leadership to electorate office staff employed by the Parliament of Tasmania (principally Electorate Officers) to ensure they have the required support and resources to perform their roles effectively.
As a trusted colleague, you'll have professional flexibility to perform the role whilst being empowered to build a sense of community at work. You'll be reporting to the Director Corporate Services.
About Us
The Parliament of Tasmania is a meeting place where elected representatives meet to make laws, authorise the expenditure of public funds, scrutinise the government of the day, and give a voice to their constituents in the electorates. The Parliament is made up of three (3) separate Departments consisting of House of Assembly, Legislative Council, and Legislature - General.
Location
We foster a collaborative and engaging workplace. As such, this role is required to be performed in person and on site in Hobart.
We want to hear from you if you have
* Proven ability to provide great support to a diverse range of people in a respectful and flexible manner.
* Demonstrated high level interpersonal skills and the proven capacity to work autonomously and as part of a team.
* Excellent time management skills including demonstrated ability to prioritise, plan and organise work, exercise initiative, and appropriately apply judgement to ensure delivery to deadlines.
* Proficiency in Microsoft Office applications.
How to apply?
If you wish to do the best work of your career, applications will only be received through Only complete applications will be considered. Auto-generated (AI) applications will not be considered. All applications should include a resume and a short application of no more than two pages to demonstrate how what you have done previously applies to the advertised vacancy. It is not necessary to repeat information in your short application that can easily be seen in your resume.
Essential Requirements
To be considered for this position, you must be an Australian citizen or permanent resident, a New Zealand citizen, or hold a current visa which allows you to work in Australia in a permanent full-time role.
Before Applying
Please read the Position Description and Information for Applicants guide which is available at
Reasonable Adjustment
If you require a reasonable adjustment during the selection process (e.g. building accessibility, information in different formats), it is recommended that you do not include this in your written application, rather email the vacancy contact person.
Applications close by 9:00 AM, Tuesday 27 January 2026. Late applications will only be considered in exceptional circumstances.
Want to know more?
Please make contact with Nicole Muller by emailing