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About Us
We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we’re able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this.
The Role
We are seeking an Administration Assistant to join the team at our Grafton Aged Care facility. This position will ensure the smooth day-to-day operations of administration duties for the facility through high-quality customer service, via phone and face-to-face encounters with residents, their families, and other visitors.
Southern Cross Benefits
* Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650
* Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, with exclusive retail discounts and features to help you connect and succeed
* Fitness Passport - discounted workplace health and fitness program across NSW & ACT
* Discounted private health insurance
* Wellbeing initiatives including Reward and Recognition Program, Employee Assistance Program
* Annual leave loading
* Ongoing Training and Development
* LinkedIn Training - access to a library of over 6000 courses
* Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support
* Referral Bonus Program
Requirements
* Certificate in Business Administration or equivalent (desirable)
* Experience in an administration role within Aged Care (desirable)
* Current experience as an administrator in Aged Care or Community services
* Proven experience with Rostering (highly desirable)
* Certificate III in Aged Care and experience as a Care Service Employee considered
* Data entry into client management systems
* Customer service experience
* Banking and petty cash responsibilities
* Proficiency in Microsoft Office suite
About Us
Southern Cross Care (NSW & ACT) is a not-for-profit organization dedicated to empowering older people to live full lives. For over 50 years, we have provided trusted care across NSW and the ACT, offering person-centered services in residential aged care and in-home support. We value diversity, inclusion, and the growth of our employees, striving to create a supportive and respectful workplace.
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