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Client relationship specialist

Geelong
beBeeRelationship
Posted: 12 September
Offer description

Rehabilitation & Relationship Manager Role

In this position, you will work collaboratively to coordinate key stakeholders and services to support rehabilitation for clients who have sustained injuries. A holistic approach is taken to manage a portfolio of clients with complex biopsychosocial needs, developing and implementing plans for client-centered recovery.


About the Team

This role is part of our Clients Division, supporting best client outcomes and sustainable scheme performance. This division has a direct impact on areas such as client outcomes, client experience, return to work, and scheme participation.


Key Responsibilities

* Assess client needs and develop recovery plans in relation to a biopsychosocial model.
* Continuously review service provision effectiveness and adapt recovery plans to ensure desired outcomes are achieved.
* Engage with clients and key stakeholders to facilitate return to work goals and programs aiding client recovery journeys.


Required Skills and Qualifications

* Excellent communication and interpersonal skills.
* Ability to work collaboratively in a team environment.
* Strong empathy and rapport-building skills engaging with clients and stakeholders.


Benefits

This role offers opportunities for growth and development, working collaboratively in a supportive team environment.


Others

The successful candidate will be an integral part of our Clients Division, contributing to best client outcomes and sustainable scheme performance.

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