From humble beginnings in Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a workplace.
You're encouraged to be yourself, share your ideas and deliver your very best at Myer. It feels like being "right at home."
About the Role
As a Customer Service Manager, you'll lead teams to success by delivering superior customer service and driving profitable results.
You'll champion Myer's strategy, manage daily department activities and team management across various departments.
Key Responsibilities:
* Manage daily department activities and team performance.
* Optimise team productivity through workforce management and skill development.
* Drive a high-performance culture through role modelling, communication, feedback and recognition.
* Maximise customer service focus through effective task management and delegation.
* Lead and empower teams with a focus on developing future leaders.
* Gain customer insights and drive business growth.
About You
We're looking for experienced Retail Managers, Area Managers or similar, with strong people leadership skills and a 'hands-on' approach.
Previous experience in performance management, target achievement and KPI monitoring is highly regarded.
Customer-focused individuals with superior customer service skills and strong retail, financial and business acumen are essential.
Benefits:
* Become a leader within one of Australia's most-loved department stores.
* Career development and progression opportunities, locally and nationally.
* Exciting Team Member discounts and exclusive offers.
* Access to volunteer, parental and lifestyle leave.
* Service Recognition and Inspirational People Awards.
Our management teams work across fortnightly rotating rosters to meet key store trading hours.
We offer balance and flexible options to support your life goals.
With our support, we're committed to helping you thrive and flourish.
Welcome to Myer, where you can make a meaningful contribution and grow your career.