Unlock a career where you make a meaningful difference in people's lives as a specialist in customer value.
At our organization, we prioritize being good people who help others whenever we can. This includes our customers, communities, and colleagues.
We support our team members to be their best selves physically and mentally, so they can provide exceptional care to our customers.
Because if our customers deserve outstanding care, then so do you.
The Heart of the Role
This is not a conventional retail store opportunity.
You'll be part of a supportive team that gives you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.
Based in our Geelong store and working towards customer growth activities, your responsibilities will include:
- Providing personalized recommendations of the most suitable health and wellbeing products based on the customer's needs, showcasing the value and benefits of these products for easy decision-making.
- Working within the wider community to develop business and community-based relationships that promote our brand and products and the acquisition of new members.
A Customer-First Approach
You'll take a proactive approach to:
- Assisting our existing members in their day-to-day transactions.
- Ensuring customers understand the full value of their health insurance product.
- Providing solutions to any identified concerns or needs.
- Educating members on all the benefits they can access.
What You'll Enjoy
We reward our people and celebrate their success.
From providing initiatives that develop careers to looking after our people's health, wellbeing, and futures, we've got you covered.
Our commitment to work-life balance, leadership support, reduced private health cover, study leave, and promoting from within makes us an attractive employer.
Training and Connecting
We believe in giving you room to grow.
At our organization, you get the best of both worlds - support when you need it and plenty of space for personal development.