Job Overview
We are seeking a commercially-minded professional to drive restaurant success on our platform. This role involves optimizing partner performance, strengthening retention, and contributing to revenue growth.
Key Responsibilities:
* Manage a portfolio of restaurants and serve as their trusted advisor.
* Utilize platform data and insights to help venues optimize their performance and maximize revenue.
* Guide restaurants through setup, activation, and performance improvement cycles.
* Identify and implement commercial growth opportunities - including feature adoption, marketing packages, and integrations.
* Monitor venue performance and intervene early to support ongoing success.
* Provide tailored support and maintain long-term, high-trust relationships.
Requirements
* 1-3 years of experience in account management, customer success, or sales roles.
* Proven track record of working towards retention or revenue targets.
* Excellent verbal and written communication skills.
* A collaborative, team-first attitude.