Posted: 9 May
The role
Shaping the Future of Travel Retail - Through your words! Are you a strategic storyteller with the commercial acumen to drive sales growth across travel retail in the Pacific? Join LagardèreAWPL, the leading travel retail operator in the region. We are looking for a Marketing & Communications Manager to step into a newly created, high-impact role driving our internal narrative and external reputation At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150 stores across Australia & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500 professionals work across 40 unique retail concepts – and now, we want YOU to join our team! The Role: As our Communications lead, you will be the voice of our business. This is a dual-focus role: you will lead the communications strategy for our business, overseeing internal and external communications, plus manage the marketing efforts for our prestigious Duty-Free division across six Airports. You will act as a bridge between our head office support staff, executive team, our airport partners, and our 2,000 store team members across Australia and New Zealand. What You’ll Do: ✅ Duty Free Strategic Lead: Develop and execute bespoke marketing activity for our Duty Free and Luxury pillars, ensuring a premium brand voice that aligns with global standards. ✅ Airport & Stakeholder Relations: Manage high-level communications with airport partners, including the preparation of media releases and industry announcements. ✅ Digital Presence: Take full ownership of the corporate website and LinkedIn presence, ensuring our digital footprint reflects our position as an industry innovator. ✅ Internal Narrative: Lead company-wide updates to foster engagement across a diverse, dispersed workforce from the support office to the shop floor. ✅ CSR & PEPS Program: Drive our Corporate Social Responsibility initiatives as part of the global PEPS program, ensuring our commitment to the planet and people is at the forefront of our story. ✅ Executive Support: Serve as a strategic writer and advisor to the CEO and COO, crafting executive-level presentations, keynote speeches, and board reports. What We’re Looking For: You are a mid-to-senior professional with 5–8 years of experience in corporate communications, PR, or strategic marketing. You think "big picture" who understands how a well-timed media release or a sharp company update. ✅ Experience: Proven track record in a fast-paced retail or travel environment highly desirable. ✅ Stakeholder Management: The confidence to advise senior leadership and manage complex relationships with external partners. ✅ Agility: The ability to pivot from writing a high-level corporate presentation to managing a viral media event (like a visiting possum in Hobart Store Airport!) without missing a beat. ✅ Detail-Oriented: A perfectionist’s eye for tone, brand consistency, and visual presentation. Perks & Benefits: Hybrid Working – Enjoy flexible start and finish times, with the opportunity to work from home one day per week ️ Staff Discounts – Get exclusive discounts on products in our stores extra savings on water & hot beverages Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme additional personal leave entitlements Employee Referral Program – Refer your awesome network for a chance to receive a reward go into the running to win an end-of-year bonus ♀️ Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day Employee Assistance Program – Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it We Value Diversity & Inclusion At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices. APPLY NOW and let’s make travel retail magic together!
