Customer Service Assistant Job Description
We are seeking a motivated and customer-focused individual to join our team as a casual administration assistant. This role will provide an opportunity to work in a dynamic environment, interacting with customers from various backgrounds, including local farmers, primary producers, and trade customers.
The successful candidate will be responsible for:
* Providing exceptional customer service through telephone and reception enquiries
* Maintaining a welcoming store environment and assisting customers with product queries
* Processing counter sales, maintaining inventory control, and managing general administrative processes
* Receiving and dispatching goods, and maintaining safety processes
In order to succeed in this role, you will need to possess the following skills and qualifications:
* Excellent communication and interpersonal skills to build long-term customer relationships
* Problem-solving skills and empathy to resolve customer issues promptly
* Experience working in a sales environment, preferably with knowledge of animal health and rural merchandise
* Driver's license and forklift ticket advantageous
This is an exciting opportunity to grow with our organization and contribute to the success of our business. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application.
Benefits of this role include:
* Flexible hours and casual employment arrangement
* Opportunity to work with a dynamic team and contribute to the success of our business
* Professional development and growth opportunities
About Us
Our organization is committed to delivering exceptional customer experiences and building strong relationships with our customers. We pride ourselves on providing a supportive and inclusive work environment that allows our employees to grow and develop their skills.