Client Service Coordinator
A rewarding full-time opportunity to work with our team, providing exceptional service and support to our clients.
We are seeking a highly skilled and experienced individual to manage appointments, handle inquiries, and maintain accurate records.
Key Responsibilities:
* Provide warm and welcoming greetings to all clients
* Manage appointments with health professionals and ensure seamless communication between clients, referrers, and the clinical team
* Maintain accurate client records, including Medicare and billing information
Requirements:
* At least 2 years of experience in a clinic or medical reception role
* Excellent communication and interpersonal skills
* Technical proficiency in practice management software
* Experience with Medicare and private health billing
What We Offer:
* A supportive and collaborative team environment
* The opportunity to make a positive impact on the lives of our clients
* Ongoing training and professional development opportunities
Essential Qualities:
* Naturally warm and empathetic with a joyful approach to helping others
* Strong organizational and time management skills
* Ability to multitask and remain calm under pressure