IT Help Desk Support / Desktop Support The Company Join a respected legal firm with a strong reputation for professionalism and client service. Be part of a supportive, team-focused environment where technology is valued and well-supported. Work in a stable business that offers a professional office setting and a collaborative culture. The Role Provide day-to-day IT support to internal staff across desktops, laptops, mobile devices, and peripherals. Troubleshoot hardware, software, printer, and connectivity issues in a timely and professional manner. Support Microsoft 365, Windows environments, user accounts, and device setup for new and existing staff. Assist with meeting room technology, video conferencing, and general office IT requirements. Manage and update help desk tickets, escalating more complex issues when needed. About You Previous experience in IT Help Desk, Desktop Support, or a similar end-user support role. Strong knowledge of Windows, Microsoft 365, desktop hardware, and general troubleshooting. Organised, proactive, and comfortable working in a fast-paced professional environment. Reference Number: IT Help Desk Support / Desktop Support The Company Join a respected legal firm with a strong reputation for professionalism and client service. Be part of a supportive, team-focused environment where technology is valued and well-supported. Work in a stable business that offers a professional office setting and a collaborative culture. The Role Provide day-to-day IT support to internal staff across desktops, laptops, mobile devices, and peripherals. Troubleshoot hardware, software, printer, and connectivity issues in a timely and professional manner. Support Microsoft 365, Windows environments, user accounts, and device setup for new and existing staff. Assist with meeting room technology, video conferencing, and general office IT requirements. Manage and update help desk tickets, escalating more complex issues when needed. About You Previous experience in IT Help Desk, Desktop Support, or a similar end-user support role. Strong knowledge of Windows, Microsoft 365, desktop hardware, and general troubleshooting. Organised, proactive, and comfortable working in a fast-paced professional environment. Reference Number: 06800-0013376654 This is a hybrid position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.