* Full-time position based in our Warrnambool Branch
* 5 days per week, Monday - Friday 8:45am - 5:30pm
* Work in a collaborative and inclusive team environment
Our people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges.
More focus on you
* Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
* Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
* Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
* Health and Wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage
The Hours
Join our team in this full-time role working 5 days per week, Monday - Friday 8:45am – 5:30pm.
In this role, you will
* Support our Warrnambool Branch by being the first point of contact for our customers and put them at the centre of everything you do
* Assist our customers to identify the most suitable products and services including account opening, unsecured lending and baking transactions
* Ensure our customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date
* Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
* Undertake ongoing training and development to enhance your career
What you'll bring
* A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
* An ability to work collaboratively as a team, self-motivation and energy to create our signature customer experience
* A keen eye for detail that ensures transactions are completed efficiently and accurately
* An appreciation for inclusion and the diversity of our customers
* An interest in upskilling and career development opportunities with NAB
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