Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Talent
Join this Managed Services organisation as aNetwork Operations Managerand lead a critical function at the heart of the business.
Reporting to the Head of Networks, in your brand-new role, you will be responsible for the performance, reliability, and continuous improvement of the Network Operations Centre (NOC).
Leading two experienced NOC Team Leads and a dedicated support team, you'll ensure seamless network monitoring, incident response, and service delivery across a dynamic and growing organisation.
This role is equal parts technical expert, strategic thinker, and people leader, driving a high-performance culture focused on operational maturity, customer satisfaction, and proactive network assurance.
Key activities
Oversee 24/7 NOC operations, ensuring prompt incident resolution and clear communications during critical events.
Collaborate with Engineering to prepare for future technologies and deliver best-in-class network observability and tooling.
Act as the key escalation point, champion root cause analysis, and drive excellent service outcomes.
Mentor Team Leads, inspire a culture of continuous improvement, and manage resource planning and shift structures.
Track KPIs, enforce compliance, and lead operational reporting.
Skills and experience
Minimum 5-7+ years' experience in NOC or network operations leadership, ideally in a carrier-grade or wholesale telco environment.
Deep technical knowledge of IP networking (BGP, MPLS, VPN), Cisco/Juniper infrastructure, and tools like SolarWinds, PRTG, Zabbix.
Proven leadership skills with the ability to empower and develop high-performing teams.
Familiarity with ITIL-aligned processes and ticketing systems such as ServiceNow or Remedy.
Strong communication and stakeholder management skills.
Understanding of GPON (Gigabit Passive Optical Network) will be highly regarded.
Apply now to secure an interview or contact Dylan Tasker on for a confidential discussion.
Join this Managed Services organisation as aNetwork Operations Managerand lead a critical function at the heart of the business.
Reporting to the Head of Networks, in your brand-new role, you will be responsible for the performance, reliability, and continuous improvement of the Network Operations Centre (NOC).
Leading two experienced NOC Team Leads and a dedicated support team, you'll ensure seamless network monitoring, incident response, and service delivery across a dynamic and growing organisation.
This role is equal parts technical expert, strategic thinker, and people leader, driving a high-performance culture focused on operational maturity, customer satisfaction, and proactive network assurance.
Key activities
Oversee 24/7 NOC operations, ensuring prompt incident resolution and clear communications during critical events.
Collaborate with Engineering to prepare for future technologies and deliver best-in-class network observability and tooling.
Act as the key escalation point, champion root cause analysis, and drive excellent service outcomes.
Mentor Team Leads, inspire a culture of continuous improvement, and manage resource planning and shift structures.
Track KPIs, enforce compliance, and lead operational reporting.
Skills and experience
Minimum 5-7+ years' experience in NOC or network operations leadership, ideally in a carrier-grade or wholesale telco environment.
Deep technical knowledge of IP networking (BGP, MPLS, VPN), Cisco/Juniper infrastructure, and tools like SolarWinds, PRTG, Zabbix.
Proven leadership skills with the ability to empower and develop high-performing teams.
Familiarity with ITIL-aligned processes and ticketing systems such as ServiceNow or Remedy.
Strong communication and stakeholder management skills.
Relevant certifications (CCNP, JNCIP, ITIL Foundation) preferred.
Understanding of GPON (Gigabit Passive Optical Network) will be highly regarded.
Apply now to secure an interview or contact Dylan Tasker on for a confidential discussion.
Desired Skills and Experience
* IP networking (BGP, OSPF, MPLS, VPN)
* Network infrastructure (Cisco, Juniper, or equivalent)
* Network monitoring tools (e.g., SolarWinds, Zabbix, PRTG)
* ITIL-aligned operations, especially Incident and Problem Management
* Experience with ticketing platforms (e.g., ServiceNow, Remedy).
* Familiarity with carrier-grade network environments or wholesale/retail telco operations preferred
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology
Industries
Telecommunications
Referrals increase your chances of interviewing at Talent by 2x
Get notified about new Network Operations Manager jobs inMelbourne, Victoria, Australia.
Melbourne, Victoria, Australia A$180,******-A$230,******** days ago
Melbourne, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia A$154,******-A$165,******** week ago
Docklands, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Data Centre Facility Manager, Operations, IT Support & Engineering
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 1 week ago
Sunshine West, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 5 days ago
Melbourne, Victoria, Australia 4 months ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 3 days ago
Melbourne, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 5 days ago
Melbourne, Victoria, Australia 3 days ago
Melbourne, Victoria, Australia 5 days ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia A$80,******-A$95,******** weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia A$80,******-A$87,******** weeks ago
Broadmeadows, Victoria, Australia 2 weeks ago
Notting Hill, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 4 days ago
Examiner Standards Manager - Speaking Network
Docklands, Victoria, Australia 1 week ago
We're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-*****-Ljbffr