Avolta is currently seeking an experienced and motivated Front of House Supervisor to join our team at Artisan & Fresh Gold Coast Airport.
About the Role
As the Supervisor you will be responsible
* Planning and overseeing the daily operations of the outlet
* Managing staff, including training, supervising, and amending schedules as required to business needs
* Ensuring compliance with health and safety standards, departmental policies, and customer service procedures
* Resolving customer complaints and implementing strategies to maximize sales and profitability
SKILLS AND EXPERIENCE
* Experience in a hospitality management/supervisory role preferred
* Experience in both café and bar/restaurant environments preferred
* Strong and effective leadership skills; the ability to support, motivate, effectively manage and communicate with team members while maintaining a hands on approach
* Adheres to Responsible Service of Alcohol standards
* Proven history of delivering a high standard of customer service
* Strong administrative skills and POS system experience
* Able to train and supervise FOH Team members
This is a full time position with some shifts in the morning.
Interested? Apply Now
Please note:
It is a requirement for all successful applicants to obtain an Aviation Security Identification Card (ASIC) which requires a full background and criminal history check. All roles offered will be conditional on applicants being able to successfully obtain an ASIC.