About AccentureAccenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.comTHE WORK: Are you ready to be an SME in IT Troubleshooting, collaborate, and manage the team to perform? Responsible for team decisions, engage with multiple teams, and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Join us in this exciting opportunity!Drive incident and outage management, investigation and restoration Monitor systems and trends to improve performance and prevent incidents Track and facilitate acceptance of changes to production environments HERE'S WHAT YOU WILL NEED:Proficiency with AVEVA PI System Intermediate proficiency in IT Troubleshooting Intermediate proficiency in Problem Management A minimum of 2 years of experience in relevant related skills Bachelor's Degree in relevant field of studies BONUS POINTS IF YOU HAVE:Beginner proficiency in Customer Technical Support Accenture BenefitsTo view our Progressive Employee Benefits covering Health, Wellbeing, Progressive Leave Options, Sustainability please refer to this link: https://www.accenture.com/au-en/careers/local/benefitsEqual Employment Opportunity Statement for Australia:At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.