Job description
* Contemporary, welcoming organisation with many long-term staff
* Competitive salary with $15,900 tax-free each year + extra leave
* Onboarding process with structured training and mentoring to assist you to succeed
Use your experience to \"make a difference\" with a high performing organisation in the non-profit sector that genuinely values the employee experience.
About Us
BHC is an independent, not-for-profit developer, owner and manager of affordable and community housing. We provide affordable housing to vulnerable members of the community and have a strong growth mindset – we like to push the envelope and are working to significantly grow the provision of affordable housing to meet the real community need. We are a purpose-driven team committed to creating real, lasting impact through safe, affordable, and high-quality housing. Since our inception, we’ve been at the forefront of affordable housing innovation in Queensland, delivering thoughtfully designed homes that empower individuals and families to thrive.
We believe that everyone deserves a place to call home – and a home is not just a roof over their head, but a foundation for stability, dignity, and opportunity. This belief is at the core of everything we do at BHC. It guides how we design our homes, how we support our residents, and how we work together as a team. This is rare and exciting opportunity to join us on that journey, to undertake meaningful work, and contribute to making a big difference!
About the Role
A permanent opportunity presents for an experienced Housing Manager (Property Manager) with a strong background in the management of rental housing, including households with complex needs such as those living with a disability. BHC has a pipeline of new developments currently under construction – this Housing Manager position is integral to our strategy to ensure we are well-prepared for this growth.
With strong growth plans for developing more affordable rental stock, the role offers an opportunity to join the organisation at a very exciting time as we work to deliver on our two strategic goals of ‘Growing the supply of affordable housing’ and ‘Supporting residents and communities to thrive’.
While the position is primarily based in central Brisbane within easy walking distance from Central Station at BHC’s modern offices at 333 Ann Street, a proportion of the week will be spent in the field attending BHC’s buildings within driving distance. Access to Company vehicles and Uber for business is available.
As a contemporary organisation that genuinely values the employee experience, we offer staff the option to work from home up to 1 day per week if desired and practical in their role
We understand the importance of work-life balance and strive to offer flexible working arrangements where possible. While certain aspects of this role may require on-site presence or adherence to set schedules due to operational requirements, we are open to discussing some flexible options that align with both your needs and the demands of the position.
For a full Position Description with more information, please see attached below.
More about the Role & Our Team
Part of a team of 11 Housing Managers and led by 3 Tenancy Services Managers, you will be responsible for the day-to-day property management and delivery of effective tenancy management practices for BHC managed properties. Most of our properties range from 3-bedroom through to studios and boarding rooms.
What sets our Housing Managers apart is their community-minded focus and commitment to working with tenants to ensure that both BHC and our tenants benefit from a long-term tenancy through ensuring that tenancies are sustainable, well-managed and compliant with all relevant regulations and requirements. As a Housing Manager, your role can include a combination of overseeing a diverse portfolio of properties, working within our Client Services Hub answering inbound tenancy enquiries from our residents, and opportunities to participate in project work of interest to you.
You won't report to multiple owners, and you can be assured that we are serious about the long-term investment in maintaining the standard of our properties. We strive to balance providing a home for and potentially improving the wellbeing of lower income and vulnerable people, with the commerciality of working in a professional and sustainable business environment.
As a BHC Housing Manager you will be working within a broader BHC team that includes a focused Resident and Communities Team, Assets Team, Income Based Rents Team, Planning & Training Manager (P&TM) and Compliance Coordinator (where required), and Client Service/Allocations team members.
Why join our team?
At BHC there is a strong focus on a good working culture (including work-life balance, flexible work options) with many staff having worked in the organisation long-term. As a mission-based organisation that provides housing for people on lower incomes, values-based people tend to be drawn to working with BHC.
There are plenty of professional development opportunities (formal and informal), and a strong history of internal promotions and movement across teams. All staff have access to an individual professional development budget of $2,000 every two years. Longevity of tenure is for the same reason staff are attracted to the organisation – because they enjoy making a difference and are given autonomy and ownership.
Staff also have access to generous salary packaging benefits to increase take home pay including $15,900 of your salary tax-free every year, plus $2,650 tax-free that can be put towards holiday accommodation or meals/entertainment; and novated leasing options. Discounts at major retailers on groceries, fuel, technology and phone bills to fashion, restaurants and entertainment is also available through our Flare Benefits program to help you save every day with well-known brands.
Access to pro-rata long service leave is available after 7 years, that is portable within the community services sector.
Your wellbeing matters to us. You will receive access to a paid ‘wellbeing day’ off each quarter to relax, rebalance and focus on your health and wellbeing; an ex-gratia paid day over Christmas, flexible work arrangements, fortnightly massages and reflexology, social events during work hours, proactive mental health support including workshops, an uncapped EAP and medical access program for staff and their families through Sonder, and a market-leading gender-neutral parental leave policy offering up to 14 weeks’ full pay in addition to government paid parental leave to support equality and inclusivity. At BHC we have a shared commitment to a work environment where everyone can belong. We are proud to have an employee led committee, BRIDGE (Belonging, Respect, Inclusion, Diversity, Growth and Equity) who actively support the priorities that are important to our staff.
The office environment is modern with a culture that reflects our core values of making a difference, working with integrity, supporting each other, working safely, our differences, being accountable and delivering quality, and celebrating achievements.
We invite you to visit BHC’s website to learn more about BHC.
About You
You will be a responsive and experienced Housing Manager (Property Manager), skilled in balancing the needs of your tenants with business sustainability (e.g. arrears management, vacancy days).
While your experience with all aspects of property management is important, you will also be able to demonstrate:
* Excellent interpersonal skills, with the ability to effectively and sensitively communicate with a diverse range of client groups face to face, by telephone and in writing.
* Capacity to work with clients with complex needs.
* Confidence with the use of computers and proven ability to learn new software packages.
* Sound organisational skills with the ability to work to deadlines and manage multiple demands.
* The ability to effectively balance a community-minded outlook and the 'bigger picture' by assisting tenants to sustain their tenancies.
* The personal maturity necessary to work within the affordable housing industry, including strong emotional resilience and the desire to act as a positive role model.
* Possessing and maintaining a current drivers’ license is required as access to company vehicles is available.
* Skills around property inspections (considered favourably).
Next Steps
To submit your application, click \"Apply Now\".
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