The Senior Program Coordinator will provide professional-level support to the Program Director and PMO Lead in the delivery of a strategic, organisation-wide multi-year digital transformation program across Silverchain.
Operating across all phases of the program lifecycle, the role is independently accountable for coordinating program activities, supporting governance frameworks, financial tracking and budget management, supporting procurement processes and stakeholder engagement.
This position contributes to the development of systems and processes within the PMO, ensuring continuous improvement in program administration, governance, financial management, reporting and communication. The Senior Program Coordinator will provide informed advice and recommendations to management peers, supporting the successful delivery of complex and high-impact reform initiative.
What's on offer
* Full-time two-year fixed term position. Monday-Friday 76 hours per fortnight.
* Hybrid role - working from home flexible location VIC, WA, SA or NSW.
* Working for a non-profit organisation, you can salary package up to $18,500 tax free.
* Everyday discounts, including discounted vouchers for Coles, Woolworths, Amazon, Myer, The Good Guys and more
* Comprehensive health and wellbeing resources and support.
What we're looking for
To thrive in this role, you'll need to have:
* Minimum5 years experience in program/project management coordination or support in large-scale digital transformations.
* Strong organisational and time management skills, with the ability to manage competing priorities across multiple stakeholders.
* Excellent written, financial, and verbal communication skills, including the ability to prepare reports and documents for senior stakeholders and boards.
* High-level of financial skills and understanding of program financial management, including forecasting.
* High attention to detail in document control, meeting coordination, financial tracking and reporting.
* Proficiency in project tracking and collaboration tools such as MS Project, SharePoint, DevOps.
* Skilled in stakeholder engagement and coordination, including scheduling, agenda preparation, and follow‐ups.
* Experience working in cross‐functional teams and supporting senior leaders such as Program Directors and PMO Leads.
The role
As a Senior Program Coordinator:
* Prepare high‐quality reports, briefing papers, and board‐level documentation, providing clear and concise updates to senior stakeholders.
* Manage the coordination of program activities, including scheduling, documentation, and task tracking, ensuring alignment with program objectives and timelines.
* Develop, maintain, and continuously improve governance artefacts such as RAID logs, risk registers, and program dashboards, adapting processes to enhance operational efficiency.
* Maintain and support the management of program financials, including budget tracking, forecasting, ensuring timely payment to partners, month‐end and reconciliation activities.
* Manage and produce financial reporting for governance forums, finance teams and program leadership to support effective financial control, oversight and decision‐making.
* Manage the planning and facilitation of meetings, workshops, and governance sessions, including preparation of agendas, accurate minute‐taking, and tracking of actions.
* Oversee document control and versioning across platforms including but not limited to SharePoint, and DevOps, ensuring consistency and accessibility of program documentation.
* Support procurement activities, including the development of RFPs and coordination with strategic partners, contributing to the planning and execution of procurement processes.
* Maintain and enhance project tracking tools (e.g. MS Project, DevOps), ensuring accurate milestone tracking and progress reporting.
* Provide professional administrative support to the program office, contributing to the development of systems that improve operational effectiveness.
* Collaborate with other business units and strategic project teams, offering advice and support to ensure alignment with broader organisational objectives.
At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.
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