The opportunity
This is a permanent BA role for someone who gets things done. You'll work across operational, compliance and system initiatives — engaging directly with business stakeholders to understand pain points, map current-state processes, and define practical, deliverable improvements. You won't be handed a rigid playbook; you'll be trusted to shape your own approach.
What you'll be doing
* Facilitating workshops and walkthroughs to surface real business needs
* Producing process models, functional requirements and acceptance criteria that teams can actually use
* Acting as the bridge between business stakeholders, delivery teams and third-party vendors
* Supporting testing, change control and delivery governance across multiple workstreams
* Contributing to continuous improvement well beyond project delivery
About you
* Proven BA experience across system and/or process improvement projects
* Comfortable navigating ambiguity and shifting priorities without losing momentum
* Solid facilitation and stakeholder management skills — you build trust quickly
* Sharp documentation skills and high attention to detail
* A structured thinker who can communicate complex ideas simply
* Experience in a regulated industry is an advantage; financial services exposure is a bonus but not required
Why this role?
Brisbane-based and permanent, this is a chance to contribute to meaningful change initiatives within a well-governed organisation that genuinely invests in its people and technology. You'll have scope, variety and the autonomy to do your best work.
For more information or a confidential discussion, please apply.
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