Product Manager - Home Buying2 Permanent, Full-time opportunitiesYou will play a key role in the delivery of a key strategic Home Buying initiative in the Lenders’ Mortgage Insurance space.You’ll have an in-depth understanding of who our customers are, their needs and their expectations.Together, we will build the future bank for all Australians.See yourself in our teamThe Home Buying team is responsible for end-to-end management of CommBank’s Home Loan business including distribution through proprietary and third-party channels, acquisition, retention, customer experience, risk, product and continuous improvement.Within Home Buying, the Protection Value Team within the Specialty Product & Platforms Crew is dedicated to delivering customer obsessed solutions enabling low deposit customers to achieve their home ownership goals. We are responsible for the management and transformation of the Lenders’ Mortgage Insurance and Low Deposit Premium products.Do work that mattersYou will report to the Chapter Lead, Speciality Product and Simplification. As a Product Manager, you will play a key role on the transition to our new Lenders’ Mortgage Insurance provider. This Group-wide initiative will involve the integration of the end-to-end experience from origination to payment and claims services with the new Lenders’ Mortgage Insurance provider.You will be a key contributor to the delivery of this initiative in line with our policy, compliance, risk, pricing, and procedure requirements, but most importantly with a customer obsession.Key ResponsibilitiesUnderstand and represent the voice of the customerIdentifying and delivering upon all the business activities required for a seamless delivery, and resolving business problems as they arise by applying integrity and judgmentWork in a cross-functional squad and with internal stakeholders and external vendors to ensure the effective rollout of product changesArticulate requirements and communicate business and customer value to the delivery team. Help establish success criteria.Proactively identify, understand and manage operational risks relating to the initiative, uplifting and implementing controls where requiredParticipate in the quarterly business planning cycles, working with your squad to prioritise the backlog and accurately manage delivery expectationsWe’re interested in hearing from people who have:Previous experience in product management and business analysis is highly regarded, especially within financial servicesExperience in delivering initiatives or change managementProven stakeholder engagement skills, particularly with external vendors is highly regardedDemonstrated commercial acumen and ability to apply sound judgmentAbility to navigate ambiguous situations and solve complex problemsStrong written and verbal communication skillsAbility to articulate the support required and use effective strategies to escalate as neededKnowledge of operations and compliance risk management or frameworksStrong planning and time management skills with the ability to deal with competing prioritiesDemonstrated experience working in an Agile environment preferredRisk Mindset: All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risksIf this sounds like you, apply today!If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 01/07/2025
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