About Alzheimer's WA
We are seeking a Scheduler based in Albany, who will be responsible for maintaining daily scheduling and administration of dementia specialist respite and social support services.
* This role is ideal for someone with relevant experience in a Health or Human Services setting.
* Experience using Procura (CMS) or similar client management system is highly desirable.
Main Responsibilities
* Daily administration and management of database and service scheduling functions to ensure efficient and effective client service delivery.
* Provides consistent, professional communication and accurate telephone support/information to clients, Support Workers and office based staff.
* Coordinates relief cover for Support Workers when they are unavailable.
* Ensures Clients schedules and Support Worker's rosters are up to date on Procura (CMS) in a timely manner to provide accurate information through Procura.
What We Offer
* A competitive salary and salary packaging options.
* Five weeks annual leave plus 17.5% leave loading.
* A market-leading Employee Assistance Program (EAP).
* Ongoing professional development opportunities.
* A supportive, collaborative team culture.
* The chance to be part of an organisation on an exciting growth journey.
About You
* Relevant experience in a Health or Human Services setting.
* Experience using Procura (CMS) or similar client management system.
* Demonstrated empathy, understanding, and ability to build positive relationships.
* Demonstrated high standard of computer skills, knowledge of MS Office and ability to learn new software programs quickly.
* High standard of interpersonal skills including verbal and written communication skills.
* Positive work commitment, honesty and integrity.
* Demonstrated ability to problem solve a variety of situations.
* Proven ability to prioritise multiple tasks to meet deadlines.
* Valid Working rights in Australia for at least 6 months.
* WA 'C' class driver's licence.
* National Police Check.
* COVID Vaccination.