Store Manager
Company: Metcash
Location: West Gosford, NSW, AUSTRALIA
Date: 18 Dec 2025
Mitre 10 West Gosford is a proudly family‑owned business with strong community roots and a trade‑focused operation supporting local builders, contractors and volume customers. It is not a typical retail store – it’s a hands‑on, fast‑moving trade environment where operational excellence and strong team leadership are key.
We’re seeking a practical, floor‑based Store Manager who enjoys being involved in the day‑to‑day running of the business, understands trade customers and products, and can motivate a team to deliver consistently for high‑volume trade accounts. If you thrive in a busy, operational role, enjoy coordinating people, product and logistics, and like leading from the front – we’d love to hear from you.
Responsibilities
* Leading, coaching and motivating a multi‑skilled team in a trade‑driven store environment
* Being hands‑on on the floor, supporting staff and customers throughout the day
* Overseeing daily store operations including stock flow, merchandising and trade order fulfilment
* Coordinating and managing deliveries, logistics and supplier interactions
* Ensuring strong product knowledge across the team to support trade and builder customers
* Driving operational efficiency, safety standards and sales performance
* Building and maintaining strong relationships with builders, contractors and volume trade customers
* Working closely with ownership and leadership to deliver business and operational goals
Qualifications
* A hands‑on, operational leader who leads by example
* Strong understanding of trade customers, products and supply flow
* Experience coordinating deliveries, stock movement and daily logistics
* Proven ability to motivate, develop and hold teams accountable
* Background in hardware, trade, construction supply or big‑box retail (highly desirable)
* Organised, practical and solution‑focused with a strong work ethic
* Someone who enjoys being part of a tight‑knit, hard‑working team
Benefits
* 🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well‑being days, plus 1 volunteer day annually
* 📚 Career Growth: Endless learning and development opportunities
* 👶 Parental Leave: 12 weeks of gender‑neutral paid leave for primary carers
* 🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
* ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
* 🧠 Mental Health: Gold accreditation by Mental Health Australia
* 🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited
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