Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Position Title: Retail Assistant
Classification: General Retail Award, Level 3
Department: Nambour Region Family Stores
Employment Type: Casual
Why this role matters:
The Salvation Army (Salvos) maintains a strong connection with the local community through our retail stores. It is vital to our mission in providing for those in need. Our stores represent the organization to the wider public promoting our brand of support. They also offer a safe space for anyone entering our doors.
About the Role
We are looking for an enthusiastic and customer-focused Retail Assistant to join our team at The Salvation Army Family Store in the Nambour Region. This role is key to supporting the daily operations of the store, including customer service, stock management, and store presentation—all while helping deliver on the mission and values of The Salvation Army.
How you will make an impact
In this dynamic role, you will:
* Deliver outstanding customer service and provide assistance across all store areas including sales floor, fitting rooms, registers, and back-of-house
* Support marketing and promotional activities within the store
* Assist with processing donations and ensure merchandise is accurately priced and well-stocked on the sales floor
* Carry out store opening and closing duties as required
* Follow established procedures for secure cash handling and banking
* Provide coaching, guidance, and supervision to team members when needed
* Maintain visual merchandising standards in line with organisational guidelines
* Keep the store clean, tidy, and organised by supporting general housekeeping tasks
What You Will Bring
* Previous experience in a retail or customer service environment
* Proven ability to work effectively in a team
* Experience in supervising or guiding others in a retail setting (highly regarded)
* A reasonable level of physical fitness to perform manual tasks
* Completion of mandatory training modules including Code of Conduct, WHS, and Bullying & Harassment
* Strong presentation and communication skills, with the ability to interact with a diverse range of people
What we offer:
* Access to EAP and health & wellness initiatives
* Ongoing training and development opportunities that enhance on the job skills and proficiency.
* Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
About us:
The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
How to apply:
If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration