About this Role
We are seeking a Guest Services Attendant to join our team and help us create unforgettable experiences for our guests. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and possess a strong attention to detail.
A key responsibility of the role is maintaining the cleanliness and presentation of guest areas, including bathrooms, wet areas, and guest rooms. Additionally, you will be responsible for collecting and delivering guests' personal dry cleaning, laundry, linens, and associated materials to and from accommodation areas.
To succeed in this position, you will need to be flexible and available to work across various shifts, including evenings and weekends. You will also be required to handle and store equipment and chemicals safely and in accordance with policy and manufacturer's instructions.
Our team is passionate about providing exceptional customer service and creating a welcoming environment for our guests. If you share our commitment to excellence and have a genuine passion for hospitality, we would love to hear from you.
Key Responsibilities:
* Maintain the cleanliness and presentation of guest areas, including bathrooms, wet areas, and guest rooms
* Collect and deliver guests' personal dry cleaning, laundry, linens, and associated materials to and from accommodation areas
* Handle and store equipment and chemicals safely and in accordance with policy and manufacturer's instructions
* Elevate our guest experience by proactively engaging with guests to anticipate their needs and deliver individualized and tailored service
About You
* You are an outstanding communicator with excellent interpersonal skills
* You have a strong attention to detail and take pride in your work
* You are flexible and available to work various shifts, including evenings and weekends
Benefits
* An exclusive discount card for use at select retailers
* Access to a range of free services to support your physical, mental, and financial wellbeing
* Opportunities for career growth and development within our organization