Job Description
Administration Officer
Req ID: 5653
Posting Start Date: 09/01/2026
Advertisement End Date: 06/02/2026
Work Location: The RMH Parkville (City campus)
The Royal Melbourne Hospital is one of Australia's leading public healthcare providers.
Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.
Job Description:
Administration Officer
The Royal Melbourne Hospital Mental Health Services
* Full time, ongoing opportunity
* Rewarding role supporting clinicians and consumers
* Hybrid flexibility work form the office & home
About RMH & the team:
RMH Mental Health Services provides person-centred, recovery-oriented, trauma-informed care for adults and older adults at risk of or experiencing serious mental illness. We lead statewide reform programs including the Victorian Collaborative Centre and Statewide Trauma Service, working with strong academic and community partners.
Key responsibilities
* Front-of-house: reception (phone, email, in-person)
* Coordinate and support MHT hearings and statutory documentation
* Data entry, reconciliation and integrity across systems including iPM, ECM, Epic, CMI
* Scan, sort and prepare medical record documentation
* Support patient movements (admissions/discharges/transfers)
* Coordinate translators, transport, supplies, couriers, room/file bookings
* Train and relieve admin team members when required
What will you bring?
Essential
* Commitment to the Melbourne Way
* Ability to prioritise and meet deadlines
* Work with limited supervision
* Strong communication and customer service
* High attention to detail and data accuracy
Desirable
* Experience in similar role or hospital admin systems (iPM, Epic, ECM, CMI)
Why work at RMH?
* Join a culture that lives the Melbourne Way – people first, kindness always, excellence together
* Generous leave entitlements including 17.5% leave loading and ADOs for full time staff
* Discounted health and wellbeing facilities with Fitness Passport
* Earn up to $12,000 tax free with our salary packaging options
* Flexible/hybrid working available
PLEASE NOTE: We will be shortlisting candidates as they apply and arranging interviews, this ad may close early if a suitable candidate is found— to avoid missing out.
Name and Contact: Janelle Janus
All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.
The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.
RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.
As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.