About the Role
We are seeking an experienced and strategic Senior Advisor – Quality and Compliance to lead the continuous improvement and implementation of quality and compliance systems, policies, and processes across the organisation. This role plays a key part in ensuring all frameworks remain contemporary, fit for purpose, and aligned with business goals
Acting as a trusted advisor, the Senior Advisor will collaborate closely with senior leaders, operational teams, and stakeholders to embed a culture of quality, risk awareness, and compliance excellence throughout the organisation.
Key Responsibilities
* Lead the development and continuous improvement of quality systems and internal controls across the Port
* Plan and coordinate ISO 9001 Quality Audits and ensure timely completion of related follow-up actions
* Identify and resolve deficiencies in policies and procedures, supporting the creation and enhancement of associated documentation
* Engage with internal teams and external port users to resolve process non-conformance and improve operational performance
* Maintain and manage the end-to-end operating model, ensuring clarity in roles and responsibilities
* Facilitate structured problem-solving initiatives for significant quality-related issues.
* Support the delivery and enhancement of the Enterprise Risk Management (ERM) framework and systems
* Champion and promote ERM policies and procedures throughout the organisation.
* Lead the implementation and execution of a controls compliance program, including facilitating 'Line 2' reviews
* Maintain the register of Significant Legislative Obligations and integrate compliance into operational processes
* Develop reports, dashboards, and documentation for the Board, Audit and Risk Committee, and Executive Leadership Team
* Build effective relationships across the business to foster a strong culture of quality, compliance, and risk management
About You
To be successful in this role, you will bring:
* A tertiary qualification in Business, Commerce, Engineering, Risk Management or a related discipline
* Over 10 years' experience in developing and implementing quality and compliance frameworks
* A strong understanding of quality and compliance standards (e.g., ISO 9001, ISO 19600:2015)
* Demonstrated ability to lead strategic quality initiatives in complex operational environments
* High-level organisational, planning, influencing, and problem-solving capabilities
* Commercial acumen and a strategic mindset, with the ability to align quality and risk initiatives to business objectives
* Excellent communication and interpersonal skills with experience consulting across all organisational level
* Proven ability to prepare high-quality reports and communicate insights to senior stakeholders
* A keen attention to detail and a proactive, solutions-oriented approach
Desirable Criteria
* Previous experience within the maritime industry, preferably in a Port environment
* Familiarity with control compliance frameworks, CGR Foundation application, and LexisNexis platform
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at