The Company
A leading and unique supplier of goods and services to the Victorian building and construction industry offering product solutions for Architects, Builders, Designers, Developers and Plumbers. They take pride in providing a quality product selection and an unbeatable level of customer support. With this team customers can confidently know that their products and appliances will create a home that reflects their individual taste, style and budget.
The Role
The Accounts Receivable Manager is overseeing the Accounts Receivable team, Credit and Collections management of the business. Working with the Financial Controller to efficiently and effectively manage accounts and bad debt exposure.
Key Responsibilities:
* Experience in medium to large volume accounts
* Experience leading and mentoring a small accounts receivable team
* Strong knowledge of billing operations, reconciliations, collections / trade insurance process and master data accuracy
* Ability to resolve complex billing issues and ensure compliance
* Skilled in ERP, Microsoft package including Business Central and Power BI
Reporting directly into the Finance Manager, your daily duties will include but not be limited to:
* Lead a high performing team through coaching and mentoring, to build and grow operational capability
* Demonstrate leadership support for all departmental initiatives and organisational development activities, modelling expected behaviours to managers and staff to create a desired workplace culture
* Develop and provide weekly and monthly reporting on aged receivables and monthly risk assessments.
* Oversee the collections process, ensuring timely and efficient collection of outstanding debts.
* Monitor accounts receivable aging reports and take necessary actions to collect overdue payments.
* Coordinate with customers to establish payment plans and resolve payment disputes or discrepancies.
* Ensure Australian legal compliance with relevant laws and regulations governing collections practices.
* Collaborate with our selected agency when necessary to recover debts through legal means.
* Deal with escalated queries from internal and external stakeholders
* Overseeing Qantas Business Rewards program
Essential Requirements
* Experience
: Three years plus experience in collections or credit management, accounts receivable, or a related financial role.
* Financial Knowledge
: A strong understanding of financial principles, including credit analysis, risk assessment, and financial statement analysis is essential.
* Regulatory Knowledge:
Familiarity with credit laws and regulations in Australia, including the National Consumer Credit Protection Act and the Privacy Act.
* Analytical Skills
: Must be able to analyse financial data, assess credit risk, and make informed decisions about extending credit to customers.
* Communication Skills
: Effective communication skills are crucial for interacting stakeholders.
* Computer Skills
: Proficiency in using Microsoft package, with medium Excel knowledge, financial software and tools for credit analysis. Familiarity with accounting software like MYOB is an advantage.
* Leadership and Management Skills
: May be responsible for leading a team of credit analysts and overseeing the credit department's operations.
Please note: The successful candidate must have the right to work in Australia and be prepared to undergo a pre-employment medical examination and criminal background check when required.