Senior AV Technician – ACT
Amp up your events career with a global production powerhouse.
We are seeking a highly skilled Senior AV Technician to join our venue team in Canberra, ACT. The successful candidate will be a customer-focused individual who demonstrates a high level of understanding of the clients' needs and can recommend solutions. If you're passionate about events and looking for career progression in the Audio Visual and Events industry, then we want to hear from you.
Key Responsibilities
* Act as the main point of contact for your clients, providing exceptional customer service and ensuring their needs are met.
* Prepare client/production and weekly sales meetings, ensuring effective communication and project coordination.
* Identify opportunities to increase profitable revenue in applicable venues, driving business growth and success.
* Ensure the smooth and efficient running of the audiovisual department activities, maintaining high standards of quality and reliability.
* Administer weekly billing, managing finances and maintaining accurate records.
* Maintain effective communication with our Accounts Department, other venues, and interstate offices, fostering strong relationships and collaboration.
What We're Looking For
In this role, you will provide leadership, coordination, and hands-on delivery in the installation, operation, and removal of AV equipment. As a Senior Technician, you will form part of the senior production team working with the most qualified and respected AV technicians and managers.
* Demonstrated competency in operating audio-visual equipment, including experience with Hybrid and Virtual events.
* Customer-centric and excellent customer service skills, with a strong ability to communicate effectively with clients and colleagues.
* Strong lighting abilities and knowledge of GrandMA, advanced seamless switching experience, camera setup, video and data networking.
* LED wall setup and programming, with a high standard of personal presentation and professionalism.
* Ability to work under pressure, meeting deadlines and delivering results in fast-paced environments.
* Excellent verbal and written communication skills, with a strong attention to detail and organizational abilities.
Why Join Us
No day is the same, but every day is rewarding. We work in the exciting world of events, where every event presents its own set of unique thrills and challenges. Our teams are charged to be creative yet pragmatic every day, delivering unforgettable experiences for our clients.
* We cultivate great culture, prioritizing diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all.
* We prioritize wellness initiatives, promoting physical and mental well-being and a healthy work-life balance.
* Ample opportunities for career progression and professional growth, with a commitment to sustainability initiatives contributing to a greener future.