Help at Hand Support Services 'HAHS' is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants.
Ref: HR Admin Officer - Bundoora
The HR Admin Officer role will provide excellent HR administration support, working collaboratively as part of a small HR Team within a dynamic, fast paced environment, to deliver quality HR services to HAHS staff, candidates and other external and internal stakeholders.
Responsibilities
* Assist with general HR administrative tasks including maintaining employee records, preparing contracts, and managing HR documentation.
* Post job ads, track applications, and assist with the recruitment process using ATS systems such as JobAdder.
* Complete screening interview questions with candidates and book second round interviews.
* Assist with second round interviews, where required.
* Manage incoming HR enquiries via phone and email. Make outbound phone calls where necessary.
* Collect, save and follow up on all required employment documentation and ID.
* Upload advertising print and online, and in our in‐house database.
* Keep candidates informed throughout the process.
* Send out onboarding information to new starters.
* Follow up new starter paperwork and induction information.
* Prepare and send out staff ID cards.
* Add staff to and maintain our online training database.
* Maintain employee personnel files, assist with file audits, HR registers & databases.
* Assist to manage the expiry process for all pre‐employment checks.
* Assist to ensure exit checklists/notifications to other departments/exit surveys are actioned, and personnel records updated.
* Assist as required with in‐person training request administration including bookings and recording.
* Conduct reference checks on candidates.
* Follow up signed contracts and various HR letters for our records.
* Efficiently use JobAdder or similar ATS platforms to manage candidate pipelines, screen applicants, and ensure timely communication with candidates.
* Support the broader HAHS office team where required.
* Other duties as required.
About You
To be successful in this role you will demonstrate strong interpersonal skills, time management skills, attention to detail and a conscientious work ethic. You will also possess:
* Initiative to seek out solutions to problems.
* Able to work autonomously and self‐driven.
* Take ownership of work.
* Exceptional customer service skills coupled with patience and commitment.
* Possess a high level of computer literacy with experience using information management systems.
* Demonstrated experience working in human resources / administration support.
* Unrestricted working rights in Australia.
* Police Check and Working with children.
Desirable
* Relevant HR tertiary qualifications.
* Demonstrated understanding of HR principles.
* Knowledge and understanding of compliance with regards to legislation and HR practices and policies.
If the answer to all the above is 'yes' then apply below or send your resume to and in your subject line please put reference HR Admin officer role.
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