Job Overview
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The position of Administration Officer is an exciting opportunity for individuals who are customer-focused and committed to quality client services. This role involves the administration of patient management systems, ensuring compliance with medical records standards and providing professional reception and administrative services on a casual basis.
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About the Role
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The successful candidate will be responsible for:
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* Ensuring the efficient operation of patient management systems;
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* Providing exceptional customer service to patients, visitors and staff;
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* Developing and fostering a work culture promoting customer service excellence;
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* Backfilling where required, including reception, theatre and aged care areas;
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* Responding appropriately in a timely and effective manner to customer enquiries.
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* Accurate data entry and undertaking a range of administrative office tasks.
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* Participating in continuous improvement initiatives to improve patient experience.
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Requirements
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To be successful in this role, you will need to possess highly developed and effective interpersonal and communication skills (both verbal and non-verbal). You should also be a problem solver, positive and adaptable to change, with strong time management skills and be both autonomous and a team member.
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Benefits
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This position offers diverse job prospects and opportunities to fast-track your skills and career. You will have the chance to work in a dynamic environment and enjoy a great work-life balance.
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What We Offer
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A career in our organization offers many benefits, including:
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* Diverse job prospects;
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* Opportunities to fast-track your skills and career;
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* Great work-life balance;
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* Collaborative and supportive work environment.
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How to Apply
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Applicants are encouraged to discuss flexible working arrangements for this role. Appointment will be subject to a satisfactory criminal history check and appropriate immunization requirements.
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