Peppers Beach Club, 20 -22 Davidson Street, Port Douglas, Queensland, Australia Req #4902
Thursday, 24 April 2025
Peppers Beach Club situated in the heart of Port Douglas, one hours drive north of Cairns in Far North Queensland.
The property combines beautifully appointed accommodation consisting of spa suites, two and three bedroom apartments and penthouses all within walking distance to four-mile beach and the main street where you will find an array of local shopping options.
Guests enjoy a lagoon style pool surrounded by lush palm trees where they can enjoy food and beverage offerings day and night from KOKO Poolside Bar & Kitchen.
When enjoying your days off there is plenty to keep you occupied, from the Daintree Rainforest to the Great Barrier Reef, there is so much to experience in this little slice of paradise!
Purpose As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay.
Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.
Primary Responsibilities Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-outConfidant in communicating with guests and colleagues to ensure cohesive collaborationConquer challenges alongside guests, transforming dilemmas into success storiesPromote hotel amenities and services by having a deep understanding of products and offeringsBe the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledgeDisplay proficiency in accurately handling reservations and managing guest accountsSkills and Experience Previous experience in hotel front desk operations is a valuable assetInnovative approach to exceeding customer service expectationsSkilled at collaborating within teams, as well as working independentlyProven ability to multi-task and thrive under pressure, supported by strong organisational and time management skillsProficiency in both written and verbal communicationAvailable to work a variety of shifts including nights, overnights, weekends, and public holidays as requiredAt Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours.
We invite you to APPLY NOW.
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