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Retail sales expert

Canberra
beBeeCustomer
Posted: 1 August
Offer description

Job Opportunity

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At our company, we are looking for a professional to fill the role of Sales Consultant.

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and maximising sales opportunities.

The ideal candidate will have experience in retail, cash handling and/or banking, as well as good customer service skills, numerical ability and knowledge of products and services.

We are seeking a highly motivated individual who can work independently as well as in a team environment, with strong communication and analytical skills.

The successful candidate will be responsible for providing outstanding customer service, selling products and services, managing till stocks and achieving individual KPIs/targets.

They will also be expected to adhere to company policies and procedures, including audit, risk, health and safety, security and customer service requirements.

As a Sales Consultant, you will play a key role in driving sales growth and contributing to the success of our team.

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Key Responsibilities

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* Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
* Maximise sales opportunities by following the sales process and promoting our online products range.
* Embrace digital mindset and leverage social media, Google reviews and other digital channels to drive sales and engage with customers.
* Understand features and benefits of all product lines and use every opportunity to upsell and cross-sell.
* Recognise warning signs of questionable transactions and mitigate potential effects.
* Adhere to promotional marketing offers and manage till stocks effectively.
* Achieve individual KPIs/targets and fully investigate overs and shorts.
* Contribute to the success of the team and complete training within required timelines.
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Requirements

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To be considered for this role, you will need:

Experience in retail, cash handling and/or banking.

Good customer service skills and numerical ability.

Knowledge of products and services, as well as demonstrated experience working with computer systems.

Ability to work independently and as part of a team, with strong communication and analytical skills.

Flexibility to work different shifts and locations as required.

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Benefits

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As a Sales Consultant with our company, you will enjoy:

A competitive salary and benefits package.

Opportunities for career growth and professional development.

A dynamic and supportive work environment.

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Location: Our stores are located in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres.

Working Hours: Monday, Tuesday, Wednesday and Friday from 8:45 to 17:30.

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Send an application
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