Sr. Business Analyst – This initiative will achieve the integration of IAG's new policy platform, Guidewire, into our client’s systems. Guidewire will replace the current Huon platform and will be a vehicle to drive efficiency, improve member experience (including our digital experience ambition), and enable new insurance product offerings.
The Sr. Business Analyst will support the successful planning of a major transformation program across our client’s Insurance portfolio.
6 Month Contingent
Hybrid Work Arrangements – 3 days in office
Must Have Skills
- Proven ability to engage with senior-level business stakeholders, influence decision-making, and manage competing priorities
- Strong facilitation skills to lead workshops and requirements gathering sessions across business and technical teams
- Experience supporting planning, process mapping, and risk management, including defining risk ownership
- 5+ years' experience as a Business Analyst in technology transformation or integration projects
- Experience leading requirements scoping, workshops, planning, impact assessment, analysis and documentation of business processes, requirements prioritization, and perks identification in agile projects or squads
- Strong analytical and problem-solving skills with the ability to work under pressure in fast-paced environments
- Excellent written and verbal communication skills, including stakeholder reporting and documentation
What You'll Need to Be Successful
- Tertiary qualification in Computer Science, Management Information Systems, or a related field
- Experience preparing and supporting Business Cases and project planning
- Ability to manage challenging stakeholders while maintaining focus on project outcomes
- Conduct stakeholder analysis to identify those impacted by changes to processes, procedures, technology, and ways of working
- Undertake analysis, design, modelling, and documentation of business processes and procedures for (as-is) current state and defining (to-be) future state
- Facilitate requirements elicitation and grooming to meet business, technology, and digital needs such as UX/UI, usability, and customer journey
- Produce detailed business requirements, epics, user stories, prototypes, and wireframes to support implementation and testing by technical teams
- Identify and document risks, constraints, assumptions, dependencies, and integration requirements for technical, data, or process-driven projects
- Experience in business process modelling (BPMN) or similar, and requirements analysis techniques such as UML
- Experience using Jira and Confluence, system integrations (APIs), and data mapping
- Proficiency with tools such as Atlassian, Office 365, and process modelling tools like Visio or draw.io
Nice to Have
- Experience within the Insurance sector
- CBAP, Business Analysis certification, or Process Mapping certification
- Exposure to initiatives across multiple industries, from small enhancements to large-scale implementations in regulated, service-driven environments
- Familiarity with agile delivery environments and enterprise-scale transformation programs
Additional information
- Lead requirements, analysis & process design.
- Support insurance product transformation.
- Collaborate with stakeholders during discovery phase.
📌 Sr. Business Analyst
🏢 Launch Recruitment
📍 Melbourne