Opportunity
We are looking for an experienced Operations Manager – Waste Services to lead the Roxby Downs operations. In this role you will own both the commercial and operational performance of a significant Council contract, lead a site-based team and serve as the primary point of contact for key clients.
What's on offer
* Competitive remuneration package + car allowance
* Ongoing support from an experienced leadership team
* Supportive, safety‐focused team culture
* Work with Veolia, a world‐leading environmental services organisation
What you'll be responsible for
* Coordinating day‐to‐day operational activities, including customer enquiries, data processing and administrative support
* Organising driver daily duties in line with client (Council) requirements and the collection schedule
* Taking ownership of the commercial performance of the Kerbside Collection and Resource Recovery contracts, tracking delivery against financial targets, KPIs and contractual obligations
* Identifying risks and opportunities within the contract and providing well‐considered recommendations to the Contract Manager
* Ensuring operational data and records are accurate, current and audit‐ready across all relevant systems
* Leading the preparation of monthly performance reports to Council and supporting contract renewal and variation processes in collaboration with the Contract Manager
What you'll need to be successful
* Demonstrated experience in a contract management or commercial leadership role
* A solid operational background with the ability to maintain meaningful oversight of site‐based service delivery
* Proven ability to manage and grow senior client relationships with professionalism and confidence
* Strong computer literacy skills, including proficiency in Google Suite
* Valid driver's licence
* Excellent verbal and written communication skills
* Strong ability to build and maintain relationships with internal and external stakeholders
* Sound analytical skills with the ability to interpret and report on data
* Competent computer skills
* A genuine commitment to safety and a positive, can‐do attitude
Fairness, Diversity & Inclusion
At Veolia we value diversity, equality and inclusion and are committed to providing working environments where everyone is included and treated fairly and with respect. We welcome applications from Maori and Pasifika, Veterans, people with disability, mature age and early careers, members of the LGBTI+ community and people from all cultural backgrounds.
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