Overview
Are you passionate about IT support and ready to develop your skills in a Level 1-2 Service Desk role?
We're looking for a friendly, hands-on support officer to join our client's team in the Scenic Rim region.
If you enjoy helping people and thrive in a busy environment, this could be the perfect fit for you!
Responsibilities
Provide IT support through walk-ups, phone calls, and emails
Assist a wide variety of users — from tradespeople like plumbers to field workers
Support approximately 400 end users in a fast-paced service desk setting
Troubleshoot basic technical issues and escalate when needed
Deliver excellent customer service with a positive and approachable attitude
Qualifications
Experience or interest in a service desk or IT support role (Level 1-2)
Strong communication skills and ability to work with diverse users
Ability to work full-time onsite in Scenic Rim
Willingness to learn quickly and grow within the role
Reliable, customer-focused, and a great team player
Additional Information
Full-time onsite role
Immediate start needed
If your available immediately and have the ability to work 5 days onsite please apply now!
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